Sharing ideas is part of our DNA. Discover why we do what we do in our blog posts. We talk about honing our design processes, projects we’re particularly proud of, and the insights we've gained along the way.
Discover how we used component-based design to create a new market approach, website and integration platform for this leading Belgian solution provider.
Involving the end user in the decision making process helps organisations build the right product for the right people. It reduces the risk of failure after implementation and therefore helps to save time and money.
Together with Roularta Media Group we redesigned one of their longest running publications, the regional newspaper of West Flanders.
We’ve just launched our new Leap Forward branding and website! Given that our main mission is to create better customer experiences for our clients, we wanted to design and build a new brand and online presence to show just that. It took some time, but today’s the day we show it to the world.
What's expensive and inefficient for any design agency? Tons of tools, indeed.
A few years ago, industrial product designer Pieter took the leap and switched from physical to digital product design.
We were thrilled to hear that we won their Digital Product Award with Woningpas and are in the running for a Public Gold Award.
Leap Forward was asked to organise an exciting innovation hackathon for Exellys, recruitment and talent integrators with a focus on technology.
At Leap Forward, we believe that you can only create sustainable businesses, when (1) your product is solving a real customer problem, (2) for which people want to pay and (3) for which they choose you above competition.
Services are fundamentally shifting from mere human-to-human contact towards a mix of technological and human interaction.
December! I always look forward to this month, and one major reason is that many trend and intelligence firms publish their yearly trend reports.
Implementation of services at the ground floor of organisations is not a merely administrative follow-up of the design process.
When you’re doing a usertest, you let a pre-qualified group of people test the functions and interface of a service, product, app or website. They each perform specific tasks in realistic conditions.
Or how a lockdown didn't stop us from conceptualising & prototyping a new platform to accelerate digital transformation.
We won the Digital Product of 2021 award with Smart to Antwerp, for our work on the multimodal route planner and the integrated smart mobility map, which contains realtime information. These platforms aim to facilitate the mobility puzzle of Antwerp's citizens.
Coming fall, we start training new Experience Architects in collaboration with Artevelde Hogeschool.
A Design Sprint is a focused, four or five-day process to quickly gather insights on your users, prototype ideas and validate them.
At Leap Forward we aim to help our clients in the most sustainable way and often that requires the transfer of our own knowledge and expertise to our client teams.
For everybody who wants to know more about service design, these top 10 service design resources are for you!
Every now and then, we like to challenge ourselves, the team and our company for a good cause. Just like last Christmas a number of colleagues teamed up for Oxfam Pakt uit. This time, we wanted to put the focus on accessibility and accessible design. And since we saw this initiative really big, we teamed up with six other design firms and hacked one day for universal design.
Service design simply is designing and implementing the experience of users and employees, by implementing these methodologies: user research, customer journeys, personas, service blueprints, data analysis and storyboards.
Over the last years we‘ve worked together with a lot of teams - public, corporate and startup - on challenging innovation & transformation projects. In this blog post we share our learnings and how we discovered an integrated framework for innovation along the way.
Woningpas, a digital platform contains all relevant information of every home in Flanders.
Why would you research the same product assumptions, your neighbor did already 3 years ago? Say hi to startups’ most beloved friend: The innovation ecosystem.
Discover how we used component-based design to create a new market approach, website and integration platform for this leading Belgian solution provider.
When you’re doing a usertest, you let a pre-qualified group of people test the functions and interface of a service, product, app or website. They each perform specific tasks in realistic conditions.
Involving the end user in the decision making process helps organisations build the right product for the right people. It reduces the risk of failure after implementation and therefore helps to save time and money.
Or how a lockdown didn't stop us from conceptualising & prototyping a new platform to accelerate digital transformation.
Together with Roularta Media Group we redesigned one of their longest running publications, the regional newspaper of West Flanders.
We won the Digital Product of 2021 award with Smart to Antwerp, for our work on the multimodal route planner and the integrated smart mobility map, which contains realtime information. These platforms aim to facilitate the mobility puzzle of Antwerp's citizens.
We’ve just launched our new Leap Forward branding and website! Given that our main mission is to create better customer experiences for our clients, we wanted to design and build a new brand and online presence to show just that. It took some time, but today’s the day we show it to the world.
Coming fall, we start training new Experience Architects in collaboration with Artevelde Hogeschool.
What's expensive and inefficient for any design agency? Tons of tools, indeed.
A Design Sprint is a focused, four or five-day process to quickly gather insights on your users, prototype ideas and validate them.
A few years ago, industrial product designer Pieter took the leap and switched from physical to digital product design.
At Leap Forward we aim to help our clients in the most sustainable way and often that requires the transfer of our own knowledge and expertise to our client teams.
We were thrilled to hear that we won their Digital Product Award with Woningpas and are in the running for a Public Gold Award.
For everybody who wants to know more about service design, these top 10 service design resources are for you!
Leap Forward was asked to organise an exciting innovation hackathon for Exellys, recruitment and talent integrators with a focus on technology.
Every now and then, we like to challenge ourselves, the team and our company for a good cause. Just like last Christmas a number of colleagues teamed up for Oxfam Pakt uit. This time, we wanted to put the focus on accessibility and accessible design. And since we saw this initiative really big, we teamed up with six other design firms and hacked one day for universal design.
At Leap Forward, we believe that you can only create sustainable businesses, when (1) your product is solving a real customer problem, (2) for which people want to pay and (3) for which they choose you above competition.
Service design simply is designing and implementing the experience of users and employees, by implementing these methodologies: user research, customer journeys, personas, service blueprints, data analysis and storyboards.
Services are fundamentally shifting from mere human-to-human contact towards a mix of technological and human interaction.
Over the last years we‘ve worked together with a lot of teams - public, corporate and startup - on challenging innovation & transformation projects. In this blog post we share our learnings and how we discovered an integrated framework for innovation along the way.
December! I always look forward to this month, and one major reason is that many trend and intelligence firms publish their yearly trend reports.
Woningpas, a digital platform contains all relevant information of every home in Flanders.
Implementation of services at the ground floor of organisations is not a merely administrative follow-up of the design process.
Why would you research the same product assumptions, your neighbor did already 3 years ago? Say hi to startups’ most beloved friend: The innovation ecosystem.