A very broad scope
The Experience Architect course captures different elements of the design process and that is precisely what makes it unique. The one-year course deals with everything from conducting interviews to drawing up customer journeys and creating interactive prototypes. Of course, you'll learn how to market all that and build a business model. Because of that wide range of topics, the course is suitable for anyone in the field who already has experience with digital product design, business design or analysis.
Thanks to this programme, f.e. business analysts get to know the other side of the story. They discover how a product is put on the market and how UX designers optimise the digital experience. This course takes your blinders off and opens up your perspective. That is not just an eye-opener, it’s also a way for students to discover where their talents and strengths lie.
For product owners and managers, the training is undoubtedly valuable as well. They’re heavily involved in the overview of 'their' product and often have little insight into what their colleagues exactly contribute to it.
That's what Tycho experienced. He's a graduate of the postgraduate programme of 2019. Since his graduation he found that the training built bridges between the various steps in the process and helped him to deeply comprehend every step of the process. "Because if you know what your colleagues and partners are doing, you can identify much more quickly where you could add value and become a good mediator."
From executive to strategic work
Tycho put a lot of time and energy into the training, and looks back with satisfaction on a successful course. "It was definitely worth the investment. I now know better how to approach projects, what to look out for and, above all, whom to approach. Moreover, the lessons were very well put together."
The training also sparked new interests for Tycho: "Especially the part about business & design was new to me. I would never have thought of it beforehand, but I really want to work on business modelling, go-to-market and growth strategy. It is only now that I actually realise how many of these things recur in my job." And take that literally, because where Tycho used to be mainly occupied with executive work, today his job responsibilities are increasingly related to strategic issues and business goals.
Added value on the market
Next academic year, the postgraduate course will be in its fourth year. Given the continuing demand for the training, the course has obviously already proved its worth. The fact that it can be combined with a full-time job is also a big plus. We question the course critically every year and adjust it where necessary. Because we are in the field, we always include our acquired knowledge in our teaching. That iteration guarantees a high quality level that makes course participants very attractive for the labour market.
Tycho also feels that he now offers even more added value to Leap Forward and the projects he works on. "First of all, direct added value, because I learned important skills. But certainly also indirectly. Thanks to the valuable insights, I approach some things differently. And that benefits our projects enormously!
"Thanks to the training, I have a solid understanding of the whole process and can now offer even more added value to our projects."
UX Designer at Leap Forward