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Accessibility

Making accessibility a priority

Accessibility means ensuring the broadest audience can easily reach, enter, and use a system or entity, whether it's a building or an application.

Accessibility (A11y) is all about making sure your products and services are easy for everyone to use. Whether it’s someone who’s deaf, blind, physically or mentally disabled, or just struggling with a poor internet connection or bad screen visibility—it’s about creating a seamless experience. It’s not just good design; it’s smart design, backed by thorough user research and usability testing, that ensures no one gets left behind.

Why accessibility matters

Did you know that 15% of the world’s population experiences some form of disability? Accessible digital experiences benefit not only this group but everyone. From better SEO rankings to increased usability, when your services are accessible, they open doors to new audiences, build stronger customer loyalty, and improve overall performance.

At Leap Forward, we believe accessibility is not just a box to tick—it's an essential part of creating inclusive (online and offline) user experiences. As digital touchpoints become more prominent, ensuring that your website or app is accessible to all users, regardless of ability, is crucial.

The European Accessibility Act

Accessibility isn’t just a priority for us, it’s becoming a wider obligation for businesses across Europe. While it’s long been a requirement for public institutions, the European Accessibility Act (EAA) now introduces standardised rules for certain products and services in the private sector. From websites and apps to e-commerce and self-service terminals, these regulations ensure accessibility for everyone. By 2025, each EU member state must adopt the directive into national law, making compliance mandatory for businesses in these sectors.

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Our approach

We integrate accessibility into every stage of your digital projects. Whether you're developing a new product or auditing an existing one, our experts ensure compliance with WCAG (Web Content Accessibility Guidelines) standards, providing tailored solutions for your needs.

  • Accessibility scans: we identify barriers within your current digital products, providing actionable recommendations.
  • Accessible design & development: we collaborate with your teams to implement design and development practices that are inclusive.
  • Training & coaching: we help your team understand and integrate accessibility best practices.
  • Continuous monitoring: accessibility is not a one-time effort. We provide ongoing support and monitoring to ensure your products stay compliant.

Related cases & articles

Related cases & articles

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