Blending the digital and physical: Pieter’s learnings
A few years ago, industrial product designer Pieter took the leap and switched from physical to digital product design.
Digital transformation is the process of using digital technologies to modify or create customer experiences or business processes in order to meet changing business and market requirements. It's a reimagining of business in the digital age.
Digital transformation begins and ends with your customer, as technological change is driven by emerging customer expectations. Organisations have to reimagine how they do business and engage their customers with digital technology on their side. Whether you’re a new start-up or a long-existing corporation with a great legacy, it’s important to future-proof your business processes and meet these new customer expectations.
Futureproof: Digital transformation lets you future-proof your business and the way in which you tend to your customers.
Agile: Implementing technology in your business processes means evolving and adopting new more flexible ways of working.
Culture: This new way of working will enable your employees to offer a better and more personalised experience to your customers.