Tag: service

And the rest is implementation…

Implementation of services at the ground floor of organisations is not a merely administrative follow-up of the design process. Let's look into the pivotal role of first line staff and how to take them into account successfully in service design.

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Service Design Global Conference 2018 - Dublin

Knight Moves went to Dublin for the Service Design Global conference. Read what they learned from the speakers and hands-on workshops!

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ARENA #6 - Human Centred Organisations

For our 6th edition of ARENA we invited Olga Scupin from Fuxblau and Kara Kane from GovUK to talk about their experience with Human Centred Organisations. It was a great succes!

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Ghent Service Jam 2018

A few weeks ago we hosted the Ghent Service Jam in our office. Time to reflect and put together some of our learnings from the experience!

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Sneaking Service Design into large organisations

Read all about our talk at the Globale Service Design Conference 2017. Top insights on how to spark interest, show impacts and go viral with service design processes in your organisation.​

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Introducing the 'Blockchain Value Design Method'

Blockchain is a highly disruptive and complex technology. We found that many organisations have questions about it. Download our toolkit and start prototyping valuable concepts.

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Creative sessions, what's the point?

A good creative session is a lot more than just generating ideas. It’s part of a larger goal of delivering innovation in a company and creating the right culture to achieve this.

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Change Management is now Service Design

More than any other method, service design uses human interaction as a starting point to make progress and create solutions. Read all about how we approach change in our projects.

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