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How we helped Flanders with woningpas, from concept to finished product.

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And the rest is implementation…

Implementation of services at the ground floor of organisations is not a merely administrative follow-up of the design process. Let's look into the pivotal role of first line staff and how to take them into account successfully in service design.

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Why do you need a framework for innovation?

Over the last years we‘ve worked together with a lot of teams - public, corporate and startup - on challenging innovation & transformation projects. In this blog post we share our learnings and how we discovered an integrated framework for innovation along the way.

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Sneaking Service Design into large organisations

Read all about our talk at the Globale Service Design Conference 2017. Top insights on how to spark interest, show impacts and go viral with service design processes in your organisation.​

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Change Management is now Service Design

More than any other method, service design uses human interaction as a starting point to make progress and create solutions. Read all about how we approach change in our projects.

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How can we help you?

We define, test and implement innovation strategies. And we get breakthrough products, services and experiences to market. Fast.

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