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Artificial Intelligence in Service Design

Technology is more than ever impacting our daily lives. Services are fundamentally shifting from mere human-to-human contact towards a mix of technological and human interaction. Designers should already take this evolution into account when creating future experiences. In this think-piece we will spotlight artificial intelligence, its accompanying design hurdles and how to overcome them.

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    How we improved the donation experience of Oxfam Pakt Uit

    This year we took on a challenge for Oxfam Solidariteit. We helped them to improve the donation experience of their "Oxfam pakt uit" (translation "Oxfam unboxing") initiative. We hope that with our help, more people will be giving a present with impact.

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    Service Design Global Conference 2018 - Dublin

    Knight Moves went to Dublin for the Service Design Global conference. Read what they learned from the speakers and hands-on workshops!

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    Opening our second studio in Kortrijk

    Yesterday we opened a second office in Kortrijk. After growing steadily stronger over the past years in Ghent, we felt it was time to venture into new grounds. Read all about it here!

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    What we learned after playing around with ARkit for a week

    When Apple announced ARKit earlier this year, the writing was on the wall that AR might be on the verge of blowing up into the mainstream. We put the software to the test to see if it is really living up to the hype.

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    Unveiling the secrets of Microsoft Hololens

    At LeapForward, we consider staying on top of the latest technological advances to be of crucial importance if we want to continue to offer our clients the best solutions for their digital product design needs.

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    VR Days Europe

    In the end of October we visited the VR Days Europe conference, a 3-day celebration of Virtual and Augmented content, creativity and innovation. These are our take aways!

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    The making of Journey For Elysium: A VR Experience: Part 1

    Read all about the making of Journey For Elysium. A VR storytelling experience we are building from the ground up at our studio!

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    Fix It Friday

    Every two months on Friday afternoon we clear our schedules and take the time to fix things.

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