Role & Responsibilities
Help clients translate an idea into a concrete value proposition and a go-to-market plan
Translate opportunities with a team of designers to a new concept for a customer-focused service
Facilitate future vision workshops and translate the results to feasible implementation roadmaps
Transform customer journeys into service blueprints in close collaboration with the client
Align stakeholders regarding a future vision and co-create an implementation plan
Stay up to date on service design trends
You know how to facilitate co-creation processes and align stakeholders on a future vision
You get energy from collaborating with complex organisations on open challenges that you will transform to concrete results
You can think and act from the client’s perspective
In every challenge, you see a commercial opportunity
Experience in design thinking and innovation methods
You master the Dutch language, French & English is a plus
Have a minimum of 3 years of experience in a similar role
Great workspace & atmosphere:
A place in an inspiring studio in the buzzing centre of Ghent where we create time and space for creativity. On Fix-It Fridays, for example, we clear our schedules to fix practical matters that otherwise disturb our flow and make room for learning and development. During our Leap Forward Labs, we learn something cool like 3D, do some creative knitting together, or make a stop-motion movie. Anything is possible!
Work within a diverse team of digital experts that tackles challenges for small and high-profile companies. We share our expertise and know-how so that we can learn from one another. On Friday afternoons, we have a "Take The Stage" where we update each other on projects and workflow over a beer.
A huge range of projects:
Challenging and diverse projects for startups established companies and other agencies.
Training & personal growth:
Everyone is free to pick an annual conference and extra training. Pick any conference in Europe you want to attend, we take care of your flight, tickets, accommodation and we even throw in some extra allowance.
We'll offer a competitive salary with great benefits and all the professional equipment you could wish for: an ergonomic setup, a Macbook Pro, an extra screen, external keyboard and mouse, you know the drill 😉